Archive for January, 2007

BT home hub and the GPL

Monday, January 22nd, 2007

I mentioned the Home Hub Blog in an earlier post. That author of that blog (amongst others) has been trying to find a way to unlock the Hub so that it can be used on ISPs other than BT itself. Unfortunately, BT seems to have tied the beast down (and ties it further with each upgrade of firmware). Worse, most users will be oblivious to the fact that BT can, and does, upgrade the Hub remotely. This may suit BT, but it does not suit all its customers – myself included.

The Home Hub blog author noted that the software in the Hub is a variant of an embedded Linux, with some additional code such as Samba. Given that all this code is covered by one or more variants of the GPL, BT is obliged to release the entire source code to anyone who asks, Access to the source code would, of course, allow anyone to identify where BT have locked the Hub, change it, recompile and reflash the Hub into an unlocked state. So HomeHubBlog wrote to BT – and he eventually gained a partial response. But not enough. See the Register article at The Register. This one could run and run.

My own experiments with the Hub tell me that it runs a Linux kernel 2.6.8.1. The FTP daemon on the Hub is so flakey however, that getting consistent access to the filesystem is very hit and miss. I commented on the Home Hub Blog at playing-around-with-ftp so I won’t repeat it here.

Several commentators have mentioned methods of getting root (superuser) access to the Hub CLI and FTP accounts. The method I have found most consistently successful is as follows:

Telnet to the Hub and log in as admin. At the command prompt type “user”, then type “flush” (this deletes all users). Now log out and log back in again, but this time log in as “root” (no password needed). Now go back to the user command subset and type “add”. Follow the prompts as below:

name=root

password=[your chosen password]

password=[repeat your chosen password]

descr=root (or any other description)

defuser=[leave blank - answering yes would make this the default user on login]

defremadmin=[leave blank - answering yes would make this the default remote admin user]

deflocaladmin=[leave bank - answering yes would make this the default local admin]

Bingo, you now have a root user. Now repeat the process for a named user (such as yourself) but give yourself the Administrator role. Make this user the default and the default local admin. Now save the configuration by going back to the top level of the CLI prompt system (type “..” to go back) and type “config save filname=user.ini”.

Note however that BT can overwrite this configuration, so you need to disable that. To do so you need to switch off CWMP (the CPE WAN Management Protocol) capability which allows BT to manage your router remotely. Bear in mind, however, that doing so will prevent BT automatically updating your router software if security problems are found – caveat emptor. To turn off CWMP, do the following:

at the top level CLI prompt, type “cwmp”, then at the cwmp prompt, type “config state=disabled”.

Your router is now unreachable.

(Again, you will need to save this configuration if you want this change to survive a reboot.)

another update to correspondence with a corporation

Wednesday, January 17th, 2007

Since my last post at the end of last year I have been testing my ST780 with a variety of alternative VOIP providers whilst at the same time trying to get BT to sort out my connection. I also lodged a formal complaint about the appalling level of technical support with the BT complaints department on 30 December.

The complaints department initially responded to me on 4 January with an acknowledgement and a comment that I could expect a fuller reply in 24 hours. On the 8th of January I received the following gem:

“BT Broadband – Complaint Management Team

Dear Sir

Thank you for your e-mail regarding the problems you are experiencing with your BT Broadband service. Please accept my apologies for the inconvenience this has caused you.

Unfortunately we are unable to assist with technical issues, we have however passed your email to our technical support team, who will be in contact with you in the next 3 to 4 working days to work towards a satisfactory resolution. Should you wish to contact the technical support desk please call 0845 600 7030.

I would again like to apologise for the problems you have experienced. I do hope this information will be of assistance to you.

Kind regards
BT Broadband – Complaint Management Team”

Since that date I have heard nothing – though I have now received my shiny new hub (which I do not intend using).

Now since the substance of my complaint was that the technical support department was neither technical nor supportive I have decided that it is futile to continue down this road and I will simply escalate my complaint (on paper) to the Customer Relations Manager.

Meanwhile, just to prove that there is nothing wrong with my ST780 router, as I mentioned above, I have been experimenting with alternative VOIP providers and have now signed up with Sipgate. Sipgate offers free VOIP services within its own network and with peer networks such as FWD. It only charges for its gateway out to the PSTN. But its charges are very reasonable indeed. Sipgate also offers a rather neat opportunity to gain a UK geographic based telephone number for no additional charge. During my testing (for free) I could successfully dial in to my new Sipgate number from the PSTN and mobile networks but initially could not dial out to the Sipgate test number. Given the problems I have with BT I contacted Sipgate support who very generously credited my account with a small test sum so that I could check outbound connectivity to the PSTN. It worked fine so I have now signed up to Sipgate’s services.

Now compare this attitude and response from a company with whom I had no contractual relationship and had paid no money with that woeful response from BT to whom I pay a very considerable sum of money each month.

vinyl to digital

Thursday, January 4th, 2007

Recently you may have seen adverts in a wide variety of publications for a USB turntable. This product is aimed at people (like me) who have a collection of old vinyl recordings but no longer have the means to play them as they have moved to CD and/or digital recordings. Most of the turntables I have seen are priced at around £110. You don’t need to spend that much. And you certainly don’t need USB connectivity. Any turntable which includes its own pre-amp will do (but the pre-amp is necessary, it is no good buying a turntable without one). I bought one made by Bush for less than £50.00 – I’m sure a conversation with your local audio supplier will unearth others.

Once you have the turntable you can easily connect it to your existing HiFi and rediscover the joys of your old vinyl. But the best bit (and this is where the pre-amp comes into use) is that you can plug the turntable directly into the line-in jack on the sound card of your PC and record to disk for conversion to digital format (MP3 if you must, but OGG vorbis for preference). The key to this magic is a nice piece of open source software called Audacity. If, like me, you run Linux, then you can probably simply install the package supplied with your chosen distro, If your distro doesn’t provide it by default, then the website has pre-built packages for most of the popular distros. You can, of course, build from source if you wish. Audacity is cross platform and is available for Windows users. Windows users can then discover the power of free, open source software

Give it a try.

BT home hub

Tuesday, January 2nd, 2007

In my searches for more information about the BT Home Hub and its configuration I have come across a couple of good sites. The Home Hub Blog is an interesting collection of notes about the author’s attempts to unlock the Hub so that it can be used on other ISP’s networks. This is the reverse of my problem which is to get BT’s network to work properly with a product other than the Hub.

Worth a read.